Information We Collect:
1.1 Personal Information:
When you interact with us, such as when you make a purchase, request a repair service, or subscribe to our newsletter, we may collect certain personal information, including but not limited to:
- Your name
- Contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Device information (make, model, serial number)
- Repair history
1.2 Non-Personal Information:
In addition to personal information, we may also collect non-personal information such as IP addresses, browser type, device type, and other technical information when you visit our website. This information is collected to enhance your browsing experience and analyze website performance.
How We Use Your Information:
2.1 Personal Information: We use your personal information for the following purposes:
- To provide and fulfill the services you request, including repairs, order processing, and customer support.
- To send you important notifications, updates, and service-related communications.
- To personalize your experience on our website and tailor offers and content that may be of interest to you.
- To process payments and prevent fraudulent transactions.
- To improve our services and website based on feedback and analytics.
2.2 Non-Personal Information:
Non-personal information is used for analyzing website trends, optimizing user experience, and understanding how users interact with our website.
Sharing and Disclosure of Information:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in providing our services, processing payments, and supporting our business operations. These service providers are required to maintain the confidentiality of your information and are not allowed to use it for any other purpose.
3.2 Legal Compliance:
We may disclose your information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, or enforce our terms and conditions.
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
You may opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.
5.2 Access and Update:
You have the right to access and update your personal information. If you need to review or correct any personal information we hold, please contact us using the information provided below.
Links to Third-Party Brands:
All products and company names mentioned on our website are trademarks of their respective holders. We use these company and product names solely for identification and naming purposes. Please be aware that King Wireless and Repair is an independent third-party repair company and is not affiliated, associated, endorsed by, or in any way officially connected with any of the mentioned brands or their respective owners. Our services are provided solely as an independent repair service, and any use of brand names or trademarks on our website is not intended to imply endorsement or sponsorship by the respective trademark holders. We take no responsibility for any misinterpretation or misunderstanding caused by the use of these names.
Thank you for trusting King Wireless and Repair with your device repair needs.